We recommend having your piece go through regular cleaning and maintenance every 6 months to a year to help maintain its brilliance and integrity. A big part of the jewelry cleaning process isn’t actually cleaning your jewelry, but rather inspecting it. Having your beloved pieces looked at by a professional on a periodic basis helps ensure that everything is in working order. This allows any potential issues to be found before they become a larger problem – such as worn our claws, or loose mountings.

We clean jewelry of all different types of jewelry, from rings, necklaces, bracelets, earrings, and so forth. As custom jewelers, our team is trained to handle a variety of metals and gemstones, so we know exactly what each piece needs to receive the appropriate cleaning and care.

We employ a multi step approach to cleaning any given piece of jewelry. This, of course, depends on the piece at hand, and its materials and gemstones.

Generally speaking, our process kicks off with an initial inspection of the piece. This is done to uncover any outstanding repairs that need to be made, and is extremely important to ensure the longevity of your piece. Most who clean their jewelry themselves often overlook this part, or do it incorrectly, not knowing what to look for.

After an inspection has been made, depending on the composition of the piece, we employ a few different techniques to clean your jewelry. Namely, an ultrasonic cleaner with specialized chemicals, a polishing machine and a steam cleaning machine are used in conjunction with one other to remove oils, dirt, and foreign substances from your jewelry.

Please keep in mind that every piece is different, so each cleaning process may differ. Nonetheless, our objective remains the same – to uncover the shine that your piece had when it was new.

The duration of the cleaning process depends on the type and condition of the jewelry. For simple cleans, they can often be done on the spot or on the same day. For more extensive restorations, it’s best to get in touch with our team for an accurate timeline.